Practical tips to avoid change management screw ups   We’ve all been part of boneheaded changes in our work. Somebody gets an idea about how

If you want a different outcome, you have to do things differently.   What’s that mean?   Here’s how I put it in a recent

I think the answer is yes. But I’m not confident. Perhaps you, dear reader, can help?   Here’s the background: last week, I took my

3 ways to get ahead of risk   One of the first big consulting projects my firm worked on looked at how Hurricane Sandy affected

The value of outsiders and coaching at work and in life   Meltdown, as my regular readers will know, is about how we can understand

5 keys to giving effective feedback   When I worked as a derivatives trader, I remember getting some feedback about my decision-making. During a year-end

Updating a standard business metaphor   Fans of Jim Collins’s book Good to Great will recognize the concept of “First Who, Then What.” Take the example of Wells

How to leverage your intuition and make decisions (even when the data isn’t clear)   I work with a lot of data-driven organizations.   Whether

Van Halen’s secret to avoiding disaster I first heard the story on This American Life, but it seemed apocryphal. When the band Van Halen was touring,

Segments of the population that are more risk-seeking are likelier to be first movers who spur change for us all.