How do you scale a global team in a fast-paced, demanding business? I felt overwhelmed and a little bit paralyzed by the complexity of this challenge.

So, I turned to Chris and his team. With his people-focused approach and willingness to question conventional wisdom, Chris deepened my understanding of our problem and guided us to exactly where we needed to be.

The engineers at Etsy are talented, passionate, creative, and have a lot of freedom to shape their work.

In our culture, the role of leaders — especially leaders at my level — is to build relationships and remove barriers so people can do their best work.

My work with Chris has given me tools to strengthen relationships and uncover what’s important to others.

As a result, we’re able to grow together and focus on delivering innovations that improve the customer experience.

I am helping a large, successful organization transform itself. I started this work with a conventional view and approach: Focus on business value and imperatives with the belief this activates people to change. It does not.

I hired Chris and he taught me how to think about change with a human-centered approach that embraces the role of feelings. Because people have them and they are the hidden part of the iceberg that is change. Chris opened my mind to new options.

My team is now bringing people on a journey instead of forcing them to accept change. And it works.

I had one of the most powerful experiences of growth and development in my life working with Chris. Leadership can feel lonely and I don’t always get a lot of time or space to reflect on challenges.

Chris created instant trust with a group of safety leaders I was part of by offering just enough facilitation for the group to share and listen. He used curiosity and his own vulnerability to deepen that trust, and then he introduced a peer conversation structure that offered me profound insight.

If you have a chance to work with Chris, don’t hesitate.

Chris’s relentless curiosity and drive helped shape our global strategy. Chris served as a ‘critical friend’ and challenged us at the right moments. He also selflessly tapped into his extensive network to bring even more perspectives to the team.

Working with Chris was a terrific success. He helped me to think in new ways, primarily around being curious. Chris does not come at this work as a typical consultant, but rather as a well-grounded confidante who is a thoughtful expert in behaviour change. He brought an outsider perspective and offered us insights into our culture and the challenges we faced. Ultimately Chris supported us in unlocking solutions and formulating a plan for moving forward. I thoroughly enjoyed working with him and I definitely recommend him to anyone looking to lead change in their firm.

When I started working with Chris, I was managing a skilled team of content and technical contributors. I wanted to take the team and the solutions we were delivering to the next level of maturity at the firm, but wasn't sure how. Chris worked with me to show how curiosity and building trust with others would help me focus on high-impact strategic work. Instead of feeling like I needed to know the answers, Chris created a safe space for me to experiment and grow as a leader. Alongside our coaching, Chris worked with my colleagues and I as we created an approach to innovation that would build on our strengths, and would create the foundation for sustained financial performance. We’re in an exciting place thanks to Chris’s guidance.

When I first started working with Chris, I was in a daunting role leading a massive change across my organization. Chris quickly became a trusted advisor by providing me with a valuable outside perspective. Our work helped me keep a cool head as I led through some complex organizational dynamics, and he supported me as I grew my confidence and leadership ability.

During our work together, I was promoted to lead Digital Transformation efforts across the entire organization – a challenge that I now felt better equipped to meet head-on. Chris's guidance has been invaluable in my journey, and I highly recommend him to anyone who wants to grow as a leader and have an impact in their organization.